FAQs
Q: Who provides my trash service or other utilities in Hilltop?
A: Homeowners need to establish service by: (see link)
HILLTOP POINT – Utility Company Information
Q: How do I pay my Assessments?
A: click here, and learn all the ways to pay your assessments:
Q: I would like to know my balance of my account/ account ledger.
A: Email ac********@*************rt.com
Q: I have a question or concern about the grounds maintenance for the common areas. Whom do I contact?
A: NOTE: In Hilltop Point, all landscape common areas and ponds are owned and operated by the CDD, not the HOA. The HOA has no say in how these areas are operated or maintained.
Q: What is a CDD?
A: A CDD fee is a Community Development District fee, which is a type of special assessment used in the United States to finance the construction and maintenance of infrastructure improvements in newly developed areas. It is collected thru your property taxes and run by a Board (initially developer Board members, but will change to volunteer homeowners after turnover) and acts as a quasi government entity. CDD fees will typically be paid for 30yrs in most communities.
Q: I see parking on the streets of Hilltop which is a potential fire hazard and it is hard to get out of my driveway. How can the HOA help?
A: The short answer: The HOA has no authority on the streets of Hilltop Point (see section 12.4.1 of the Covenants). The CDD will eventually sign a trespass/enforcement agreement with Pasco County Sheriff, but no enforcement will happen until that agreement is in place, and even then enforcement is limited to the resources of the Pasco Sheriff’s office.
Q: Who are the Board of Directors for my community?
A: Any Association Board member, for all HOAs in FL, may be found at the following link. Just type in the full name of the Association: https://dos.myflorida.com/sunbiz/search/
Q: I received a violation letter, what should I do now?
A: The easiest and least stressful way to resolve a violation letter is to come into compliance on the issue as soon as possible. Communicate your intent by email: ma********@*************rt.com with your address and time for resolution. Management understands that perhaps some time is needed, especially for items involving landscaping and other time consuming tasks.
Q: I submitted my alteration application to Melrose, when can I expect an answer?
A: The current Developer Board/ARC committee only does approvals once a month, the 4th Thursday of every month. The application MUST BE SUBMITTED no later than the previous Monday. No exceptions will be made. Once the approvals are granted, management still needs time to process the approvals, produce the approval/denial letters, email them, and mail out the original. Give us a couple/few days after the approval day and we should have you something soon, absent a holiday timeline delay.
Q: My alteration application was denied! Why?
A: Homeowners wishing to make any alteration of the exterior of the home or Lot, should first read the Book Of Standards found in the Document section of this website. There are specific sections to almost every type of alteration. Carefully fill out the application (ALL SECTIONS), and supply the requested support documentation such as marked survey, full proposal from qualified contractor, specs, pictures, etc. Most applications that are denied or delayed, are because they lack some of these details in the packet submitted.
