We are proud to serve communities in the Northeastern region of the state of Florida through our convenient management office located at 8613 Old Kings Road, Unit 403.
Our distinction from other management firms is simple: Melrose is able to exclusively combine the full-service accounting, technology, and depth you expect from a larger firm with the personalized touch and layered management support that smaller firms provide. This unique feature has differentiated us from our competition for over 25 years.
We bring an approach that is interactive and inclusive in an effort to promote full disclosure and open communication with all of our clients. We have fine-tuned our practices to relieve you of the burden of day-to-day management.
Our industry-leading, layered management style is preferred by over 120 communities in Florida and by many of the nation’s leading Developers. With Melrose as your management firm, you have access to our company's principals, including our Accounting Controller, Regional Manager, and President.
We prepare operating budgets for each community as a service to our clientele. We also work with Developers to create a plan for the reasonable establishment of reserves.
We work with Developers from conception to completion in all aspects of community development. An initial partnership will guarantee that your Jacksonville communities are developed and managed, as intended, before the first blades of grass are cleared. We serve as your professional representative and expert in all aspects of Community Association Management.
Teamwork is vital to our company’s success. Our executive team is comprised of professionals with a combination of experiences and a vast array of strengths that work together effectively to make us excel. Our goal isn’t to be the largest management company in Florida, but rather to be the very best at what we do.
We ensure that all long term goals and objectives are met through effective communication with homeowners. Our investment in technology helps streamline the communication: we offer dedicated community websites with ticketing and tracking systems, provide Board educational support, and host Town Hall meetings for enhanced communication.
Our vast array of services will add to the desirability of your communities. We offer a complete selection of events & activities — from Wine Tastings, Holiday Events, and Senior Olympics to Bike Club and Book Club.
Through a collaborative effort, we have the ability to scale our services to meet your budgetary needs and to tailor our programming to meet the needs of a community throughout the entire year.
Our flexible services combined with the skills of our dedicated Lifestyle Managers allow us to implement programs that encourage participation amongst your residents and the community as a whole.
A partnership with Melrose is a partnership with an entire team of professionals committed to one goal — serving your community. Our back office support team and full service accounting department work from our Corporate offices with your management and lifestyle teams to provide continuous support. You will also receive support from many levels, including our marketing department, Regional Manager, and President, Jack Hanson.
The Melrose senior management team brings vast development expertise from their years of working for some of Florida’s top Developers. President Jack Hanson spent many years working in the land development field throughout Florida before recognizing the need for a management company that understands the Developer’s viewpoint. Our unique perspective stems from our years in the development industry and provides us with insight that differentiates Melrose from the competition.
We will work with your sales team to create a lifestyle program that targets the demographics you are selling to in Jacksonville. This program will draw prospects to the community while staying within your budget.
We provide handout material for your sales team to distribute to residents, allowing them to avoid disruptions from HOA-related questions and stay focused on their main task — selling homes.
We equip you with detailed budgets and cash flow projections to aid in your internal budgeting process for deficit funding. Our cash flow projections are based on anticipated pace of sales and can be adjusted based on changes in the Jacksonville market.
Residents and guests will be eager to share their experiences with friends and family members. Our Lifestyle Services team works to create this positive word-of-mouth reputation for the community throughout the year.
Every community is unique, which is why we don't believe in big-box management solutions. We will tailor our management and lifestyle services to your needs, ensuring the Developer's vision for the community is fully realized. Our flexibility allows us to easily adapt to inevitable market fluctuations.
Communication is key in Association Management. We provide each of our communities with their own (free) website and backend portal in an effort to promote efficient communication. Integrated within the website is our online ticketing system that tracks each homeowner inquiry all the way to completion.