{"id":52,"date":"2019-12-24T14:50:13","date_gmt":"2019-12-24T14:50:13","guid":{"rendered":"http:\/\/melrosecorporation.com\/reserve-sweetwater\/?page_id=52"},"modified":"2019-12-24T14:50:13","modified_gmt":"2019-12-24T14:50:13","slug":"faq","status":"publish","type":"page","link":"https:\/\/melrosecorporation.com\/reserve-sweetwater\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<div  class=\"ewd-ufaq-faq-list ewd-ufaq-page-type-distinct ewd-ufaq-category-tabs-\" id='ewd-ufaq-faq-list'>\n\n\t<input type='hidden' name='show_on_load' value='' id='ewd-ufaq-show-on-load' \/>\n<input type='hidden' name='include_category' value='' id='ewd-ufaq-include-category' \/>\n<input type='hidden' name='exclude_category' value='' id='ewd-ufaq-exclude-category' \/>\n<input type='hidden' name='orderby' value='title' id='ewd-ufaq-orderby' \/>\n<input type='hidden' name='order' value='asc' id='ewd-ufaq-order' \/>\n<input type='hidden' name='post_count' value='-1' id='ewd-ufaq-post-count' \/>\n<input type='hidden' name='current_url' value='\/reserve-sweetwater\/wp-json\/wp\/v2\/pages\/52' id='ewd-ufaq-current-url' \/>\n\t\n\t\n\t<div class='ewd-ufaq-faqs'>\n\n\t\t<div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-86-iBhqqd9s9z' data-post_id='86'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tHow Can I Pay My Dues\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Here are the options available for <strong>Reserve at Sweetwater Golf and Country Club<\/strong> homeowners to pay their HOA Assessment Dues:<\/p>\n<p>&nbsp;<\/p>\n<p><strong><u>How to Pay Your Dues<\/u><\/strong><strong><u>:<\/u><\/strong><\/p>\n<ul>\n<li>Mail a check or money order payable to <strong><u>Reserve at Sweetwater Golf &amp; Country Club HOA Inc.<\/u><\/strong>\u00a0 and include your account number or property address. The mailing address to send payment is:<\/li>\n<\/ul>\n<p><strong>PO Box 628207\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 or\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 1600 West Colonial Drive<\/strong><\/p>\n<p><strong>Orlando, FL 32862\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Orlando, Florida 32804<\/strong><strong>\u00a0<\/strong><\/p>\n<ul>\n<li>Use your own personal banking or bill paying service (if available through your bank):<\/li>\n<\/ul>\n<p><strong>Payee &#8211; <\/strong>\u00a0<strong><u>Reserve at Sweetwater Golf\u00a0 &amp; C C HOA Inc.<\/u><\/strong><\/p>\n<p><strong>Account Number: \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><\/p>\n<p><strong>PO Box 628207<br \/>\nOrlando, FL\u00a0 32862-8207<\/strong><strong>\u00a0<\/strong><\/p>\n<p>For assistance contact your bank.<\/p>\n<ul>\n<li>BB&amp;T Online Payment offers credit card or free eCheck payments. Please follow these steps:<\/li>\n<\/ul>\n<p>Visit:<strong>\u00a0 <\/strong><a href=\"http:\/\/www.bbt.com\/payments\"><u>www.bbt.com\/payments<\/u><\/a><\/p>\n<p>In the \u201cPay Your HOA Dues Here\u201d box, click \u201cPay Now\u201d<\/p>\n<p>Enter the following (also found in your coupon book):<\/p>\n<p>Bill Pay Number:<\/p>\n<p>Serial Number and Unit Number:<\/p>\n<p>For assistance contact (888)722-6669<\/p>\n<p>&nbsp;<\/p>\n<p><em>*Melrose Corporation does not have access to your banking information. To make any changes you must use the contact numbers above. To request a current account balance or statement, please email accounting@melrose-support.com<\/em><\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-84-ZUssmZ1Ovk' data-post_id='84'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tHow Do I Report A Common Area Maintenance Issue\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p><span style=\"font-family: arial, helvetica, sans-serif\">Please email our Reserve at Sweetwater team at <a href=\"mailto:johnslakeestates@melrosemanagement.com\">management@melrose-support.com<\/a> \u00a0or call our office at 407-228-4181.<\/span><\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-282-tMgnmAUgwM' data-post_id='282'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tHow do I report a flickering, broken, or out light fixture?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Contact Duke Energy to report, by either\u00a0<b>submitting an online streetlight repair request on their website, <a href=\"https:\/\/www.duke-energy.com\/outages\">https:\/\/www.duke-energy.com\/outages<\/a> or phone by calling 800-228-8485 and press Number 3 from the voice menu<\/b>.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-288-TdC1onuDvB' data-post_id='288'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tHow do I request a copy of the most updated Master Insurance Policy?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>To request a copy of the Master Insurance Policy reach out to Sihle Insurance Group at <a href=\"mailto:info@sihle.com\"><span class=\"elementor-icon-list-text\">INFO@SIHLE.COM<\/span><\/a> or call them 407-869-0962.<\/p>\n<p>&nbsp;<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div><div  class=\"ewd-ufaq-faq-div ewd-ufaq-faq-column-count-one ewd-ufaq-faq-responsive-columns- ewd-ufaq-faq-display-style-default ewd-ufaq-can-be-toggled\" id='ewd-ufaq-post-89-R5S7I4VN95' data-post_id='89'>\n\n\t\t\n\t<div class='ewd-ufaq-faq-title ewd-ufaq-faq-toggle'>\n\t\n\t<a class='ewd-ufaq-post-margin'  href='#' role=\"button\">\n\n\t\t<div class='ewd-ufaq-post-margin-symbol ewd-ufaq-'>\n\t\t\t<span >a<\/span>\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-faq-title-text'>\n\n\t\t\t<h4>\n\t\t\t\tWhat Is The Process For Making Changes To My Property Or The Exterior Of My Home?\t\t\t<\/h4>\n\n\t\t<\/div>\n\n\t\t<div class='ewd-ufaq-clear'><\/div>\n\n\t<\/a>\n\t\n<\/div>\n\t\n\t<div class='ewd-ufaq-faq-body ewd-ufaq-hidden' >\n\n\t\t\n\t\t\t\n\t\t\n\t\t\t<div class='ewd-ufaq-post-margin ewd-ufaq-faq-post'>\n\t<p>Complete an alteration application (available under the \u201c<a href=\"http:\/\/melrosecorporation.com\/shearwater-estates\/community-documents\/\" target=\"_blank\" rel=\"noopener noreferrer\">Community Forms &amp; Documents<\/a>\u201d link). Submit your alteration application along with the following:<\/p>\n<ul>\n<li><strong>A copy of your\u00a0<u>full<\/u>\u00a0site survey, marked (with marker or highlighter) where on your home or property the change(s) will be made.<\/strong><\/li>\n<li><strong>If you wish to install a fence, please send a picture of fence color &amp; style.<\/strong><\/li>\n<li><strong>If you are installing a pool, screen enclosure or any type of structure, provide color pictures of any patterns, colors or materials (tiles, pavers, etc.) that will be used for your alteration AND a color picture or computer rendering of what the proposed finished project will look like.<\/strong><\/li>\n<li><strong>For screen enclosures, please provide the frame &amp; screen color AND the maximum height the enclosure will be.<\/strong><\/li>\n<\/ul>\n<p>You can email it to management@melrose-support.com,\u00a0 mail it or bring it in to the Melrose Management office. Once received, all will be forwarded to the Committee for review. You will be notified by email as soon as the decision has been made.<\/p>\n<\/div>\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t\t\t\n\t\t\n\t<\/div>\n\n<\/div>\n\t<\/div>\n\n\t\n<\/div>\n","protected":false},"excerpt":{"rendered":"<p>A What Is The Process For Making Changes To My Property Or The Exterior Of My Home? Complete an alteration application (available under the \u201cCommunity Forms &amp; Documents\u201d link). Submit your alteration application along with the following: A copy of your\u00a0full\u00a0site survey, marked (with marker or highlighter) where on your home or property the change(s) [&hellip;]<\/p>\n","protected":false},"author":28,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-52","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/melrosecorporation.com\/reserve-sweetwater\/wp-json\/wp\/v2\/pages\/52","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/melrosecorporation.com\/reserve-sweetwater\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/melrosecorporation.com\/reserve-sweetwater\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/melrosecorporation.com\/reserve-sweetwater\/wp-json\/wp\/v2\/users\/28"}],"replies":[{"embeddable":true,"href":"https:\/\/melrosecorporation.com\/reserve-sweetwater\/wp-json\/wp\/v2\/comments?post=52"}],"version-history":[{"count":2,"href":"https:\/\/melrosecorporation.com\/reserve-sweetwater\/wp-json\/wp\/v2\/pages\/52\/revisions"}],"predecessor-version":[{"id":87,"href":"https:\/\/melrosecorporation.com\/reserve-sweetwater\/wp-json\/wp\/v2\/pages\/52\/revisions\/87"}],"wp:attachment":[{"href":"https:\/\/melrosecorporation.com\/reserve-sweetwater\/wp-json\/wp\/v2\/media?parent=52"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}