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Accounting Information

If your question is not answered below, please submit your inquiry directly to our Accounting Department.

Accounting

This is reviewed by the Board of Directors of your Association yearly.  All homeowners will be notified of any changes made.

Category: Accounting

Please provide evidence of ownership in order to have your name added to a property.

Category: Accounting

Yes. Please provide evidence of ownership in order to make necessary changes.

Category: Accounting

Yes – However we will need a POA (Power Of Attorney) on file before we can send personal information to anyone not listed as an owner.

Category: Accounting

We are unable to update homeowner banking information. We can, however, provide you with a BBT Change Form document that will allow you to update your account information.

Category: Accounting

The Melrose Accounting Department is unable to cancel homeowner recurring online payments.  We can, however, provide you with a cancellation form.

Category: Accounting

Yes, you will receive a coupon book for the monthly payment schedule.  The coupon book will come directly from BBT Bank.

Category: Accounting

We are unable to send any reminders of upcoming payments.

Category: Accounting

Statements are emailed upon request only.   Please be aware that the Association is billed any time statements are issued.

Category: Accounting

There are many options available for Solara Resort homeowners to pay their HOA Assessment Dues:

  • Mail a check or money order payable to Solara Resort HOA and include your account number or property address. The mailing address to send payment is:

PO Box 628207
Orlando, FL  32862-8207

  • Use your own personal banking or bill paying service (if available through your bank):

Payee – Solara Resort HOA

PO Box 628207
Orlando, FL  32862-8207

  • BB&T Online Payment offers free credit card or eCheck payments. Please follow these steps:

Visit:  www.bbt.com/payments

In the “Pay Your HOA Dues Here” box, click “Pay Now”

Enter the following information (found in your coupon book):

Bill Pay Number
Serial Number
Unit Number

Please be advised that new homeowners may not yet be set up in the BB&T system. Upon receipt of your coupon book, you will be able to register for online payments through BB&T.

  • Instant Online Payment (third party fees apply). Please follow these steps:

Visit: www.melrosecorporation.com/pay-dues

Search “Solara” to find your community and create an account with our third (3rd) party DuesPayment partner at www.duespayment.com.

Category: Accounting

At this time, we are unable to accept phone payments.

Category: Accounting

Please see below for important information regarding your estoppel request:

  • Our estoppel fee is $250.00.
  • If you require a questionnaire to be completed, the estoppel fee is due prior to completion.  Please reply to advise our office that your questionnaire is needed, and forward your payment (payable to the homeowners association) with a copy of your form to the below-listed address.  Otherwise, we will prepare our standard estoppel, and the fee can be paid at closing.
  • Estoppels are processed in the order received.  Rush service is available for an additional $100.00.
  • Please allow seven days before requesting a status update.

Your anticipated cooperation is appreciated.

Melrose Corporation
1600 West Colonial Drive
Orlando, FL 32804
P: 407-228-4181
F: 407-228-4171

Category: Accounting

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