Our vast array of services will add to the desirability of your community. We offer a complete selection of events & activities — from Wine Tastings, Holiday Events, and Senior Olympics to Bike Club and Book Club.
Through a collaborative effort, we have the ability to scale our services to meet your budgetary needs and to tailor the programming to meet the needs of the community throughout the entire year.
Our flexible services combined with the skills of our dedicated Lifestyle Managers allow us to implement programs that encourage participation amongst your residents and the Valencia Lakes community as a whole.
Our distinction from other management firms is simple: Melrose is able to exclusively combine the full-service accounting, technology, and depth you expect from a larger firm with the personalized touch and layered management support that smaller firms provide. This unique feature has differentiated us from our competition for over 25 years.
We bring an approach that is interactive and inclusive in an effort to promote full disclosure and open communication with all of our clients. We have fine-tuned our practices to relieve you of the burden of day-to-day management.
Our industry-leading, layered management style is preferred by over 120 communities in Florida and by many of the nation’s leading Developers. With Melrose as your management firm, you have access to our company's principals, including our Accounting Controller, Vice-President, and President.
Our Accounting Department will work in conjunction with the Board to ensure that your fiscal responsibilities are in order. Our transparent approach to accounting was designed to release the Board from day-to-day accounting responsibilities while still allowing you to oversee your community's financials.
We work with your Board of Directors in all aspects of community management. Our managers, and furthermore the rest of our supporting team, act as the facilitator in helping your Board achieve the goals you have envisioned for the community. We execute on your objectives and provide advice and recommendations to help your community thrive.
Teamwork is vital to our company’s success. Our executive team is comprised of professionals with a combination of experiences and a vast array of strengths that work together effectively to make us excel. Our goal isn’t to be the largest management company, but rather to be the very best at what we do.
We ensure all long term goals and objectives are met through effective communication with homeowners. Our investment in technology helps streamline the communication: we offer dedicated community websites with ticketing and tracking systems, provide Board educational support, and host Town Hall meetings for enhanced communication.
A partnership with Melrose is a partnership with an entire team of professionals committed to one goal — serving your community. Our back office support team and full service accounting department work with the Valencia Lakes management and lifestyle teams to provide continuous support. Valencia Lakes will also receive support from our marketing department, Regional Manager, Vice-President, Katherine Montgomery, and President, Jack Hanson.
Residents and guests will be eager to share their experiences at Valencia Lakes with friends and family members. Our Lifestyle Services team works hard to create this positive word-of-mouth reputation!
We will work with your Board and committees to create a lifestyle program that fits the unique needs of your membership. This program will draw residents to the events while staying within your budget.
Yes, Melrose Lifestyle Services specializes in designing customized Lifestyle and amenity management programs for communities throughout Florida.
While our sister company, The Melrose Management Partnership, manages approximately 150 Associations, Melrose Lifestyle Services currently works with a select group of 11 clients and communities.
Our largest in terms of assets is Grand Hampton in Wesley Chapel, FL. They have been our client for over 11 years.
Our largest in terms of revenue, due to their widely popular Concert Series, is Kings Gate in Port Charlotte, FL. They have been our client for over 12 years.
Our largest in terms of units is Live Oak Preserve in Tampa, FL which has just over 1,600 homes. They have been our client for over 3 years.
All of our employees have basic first aid and CPR training. We also require additional certifications depending on positions. These range from exercise instructors being certified for the specific classes they teach to more specialized employees being certified by the Florida Recreation and Parks Association or the Florida Festivals and Events Association.
Additionally, we have several employees with Licensed Community Association Manager (LCAM) licenses who serve in hybrid roles as HOA/Lifestyle Managers.
We would have a dedicated, Full Time Clubhouse Manager specifically assigned to Valencia Lakes. Additionally, Valencia Lakes will receive support from the following:
President of Melrose Lifestyle Services
Vice President of Melrose Lifestyle Services
Director of Melrose Lifestyle Services
Melrose Lifestyle Services Accounting Manager
Melrose Lifestyle Services Human Resource Manager
Melrose Lifestyle Services Marketing Department
This varies by board and by community. However, in all of our communities, we meet at the least once per month.
We anticipate the Clubhouse Manager, Asst. Clubhouse Manager, Bistro Manager, Lifestyle manager and other necessary hourly staff to be on site. We would be able to provide a more accurate staffing estimate after a site visit is conducted.
Yes, we provide both short-term and long-term planning. We would develop a monthly activities calendar. In addition, we create a yearly plan for activities so we can anticipate any upcoming larger, seasonal, and special events for logistical and budgeting purposes.
We use a variety of channels to advertise events. For example, our Marketing Department creates flyers for special events. These are then featured in a printed newsletter, in email blasts, on social media platforms (Facebook, Instagram, etc.) as well as through word of mouth and on site throughout the community.
We have experience working with our sister company as well as other HOA management and CDD management companies. Our goal is always to develop a partnership that serves to provide the maximum benefit to your community.
Yes, we can provide a wide variety of continuing education and materials for both Lifestyle Committee members and for the Board of Directors.
Our President/Founder, Jack Hanson, is a nationally recognized HOA expert who is also a best-selling author, featured Huffington Post Blogger on HOA topics, and has been a speaker at the CAI National Conference. He brings over 30 years of relevant industry experience.
Our Director of Lifestyle Services, Bill Fife, is a certified Parks and Recreation professional as well as an LCAM. He is an annual speaker at the Florida Festival and Events Association Conference. He brings over 15 years of relevant industry experience.
We will design a customized transition plan that, after Board approval, will ensure a seamless conversion without a drop in quality, service, and Lifestyle operations.